Computer Networking

The most obvious benefit of computer networking is that you can store virtually any kind of information at, and retrieve it from, a central location on the network as well as access it from any connected computer.

Computer Networking

IT Office Network Wiring

Why Hire an IT Office Network Wiring Specialist?

These days, businesses require fast connections as well as an excellent communication system to out-do their competitors. A poorly set network wiring system can affect or ruin the smooth business operations of your enterprise. It optimizes the use of technology within your business and empowers your employees to do their work properly. This article outlines the top 5 reasons why you should consider hiring an IT office network wiring specialist.

1. Skilled Experts:

Specialists are in a better position to fulfill all aspects of IT office network wiring and installations. They are good at what they do as they are highly trained and qualified for the job. Your devices such as computers, printers or scanners are well connected to work together, making your life easier. Moreover, they handle office network wiring projects almost every day. Therefore, they are highly experienced.

2. Quality Services:

Whether it’s a new installation or office network upgrade service, IT network wiring specialists will get the job done in the right way. They use the best cables for your network system needs and ensure that your office network is as efficient as possible. A stable network system helps prevent delays of projects and outputs in your organization.

3. Advice:

Whether you would like to upgrade your network system, relocate your office or just want to install a new network, a certified IT office network wiring specialist can take his time to discuss your needs and even advise you on how to plan your new network.

4. Excellent Customer Service:

Professionals are committed to providing high-quality customer service that exceeds their customer’s expectations. Therefore, by hiring a network wiring specialist, you are guaranteed quality customer service. For example, you can get standard price charges and an opportunity to choose the most convenient date and time that you would like an expert to install the network wiring. Other experts will allow you to check for the connections before you can make your payment.

5. Long-Term Professional Services:

You are likely to establish a business relationship with the specialist, and if you might need his services in the future, he will be readily available. Furthermore, these experts are not only skilled in network wiring, and you can hire them for other services that they offer.

Final Comments

Whether you have a company that needs complex network wiring services or just a small business that needs simple network installation, you should consider hiring a qualified specialist rather than picking the unqualified employee or the cheap IT network wiring beginners. You should be aware that network installation is an investment rather than an expense, and if it’s poorly installed, you will experience losses. A specialist ensures that everything works smoothly.

IT Office Network Wiring

Computer Repair

Whether your computer is running slow, you need to recover data from a crashed hard drive, or you are having problems with your home or business network, hiring a computer repair service can solve all of your problems.

Computer Repair

Firewalls

Computer firewalls are not necessarily designed to protect a computer from other potential threats, such as computer viruses, worms or trojan horses.

Firewalls

Why Outsource Your IT Services to Us | Computer Doc

As the owner of a small business, it’s sometimes difficult to get it all done, and done efficiently. You don’t necessarily have the formal training for all the tasks that you’re faced with. That’s where outsourcing comes in. Outsourcing is the answer when you become too overwhelmed to handle every function of your business. IT services is often one area that is best left to professionals. Let Computer Doc handle all your IT services while you reap the following benefits:

Reduce Your Risk

To maintain a working knowledge of the latest technology is time-consuming when you could be doing other things that build your business. Computer Doc’s IT services will provide you with technicians that are up to date on all the industry and government standards. Doing something that is not compliant with government regulations can be costly. You can be assured that with our IT services, your systems will be 100% compliant. Our IT services experience will reduce your overall business risk.

Emergency Services

You can’t always predict when accidents will happen. We provide all of our customers with 24/7 emergency IT services for the off-hours problems. You won’t ever have to worry about your systems being down for too long. We are there quickly and will resolve your problem efficiently. That’s one of the many benefits of Computer Doc IT services.

Free Up Resources

When you outsource your IT services, you free up time for other things such as marketing that will grow your business. Time is a very precious commodity in life, especially in the business world. Time means money, so you also save a lot of money by outsourcing your IT Services. This is money that can be invested back into the company in other, more efficient ways.

Eliminate overhead costs

There’s substantial overhead that goes into hiring employees: management, training, health insurance, employment taxes, retirement plans, etc. You don’t have to worry about that when you outsource your IT services to Computer Doc. You eliminate those overhead costs completely because our IT services contractors don’t worry directly for you.

Service with a smile

We are always happy to serve you, at any time of day. You’ll always get expert technicians with a smile just for you. Our customer service for IT services at Computer Doc is better than any other place in Charlotte.

If you’re overwhelmed by your IT services and need somewhere to turn, reach out to Computer Doc. We have the best service and expertise for your investment.

Why Outsource Your IT Services to Us | Computer Doc

What We Do

Computer Doc, Inc. Computer repair service Indian Trail opened its doors in 1997 and since then has been consistently building a strong reputation for providing full service computer repair, upgrades, networking, consultation, sales for residential and business customers in the Charlotte and surrounding areas.

What We Do

First Responder

Our 24x7x365 monitoring service that provides visibility into your network allowing us to immediately determine the root cause of any computer or network issue, and reduce the diagnosis from hours to mere minutes — resulting in substantial cost savings and downtime reduction.

First Responder

Operating Systems

Our difference is that we have prior experience working with a wide range of operating systems including: (DOS, Windows 3.1, 95, 98, ME, NT 4.0, 2000 Pro, XP, Vista, Windows 7, Windows 8, NT Server – 3.51, 4.0, 2000, 2003, 2008, 2011 & 2012)

Operating Systems

Tech Support Scams

Tech Support Scams – How They Work

Recently, some unscrupulous people have been trying to break into the computer of unsuspecting victims using tech support scams. They do this by placing a scam call claiming to be ICT employee of companies such as Microsoft. Most times, they will tell you that your computer system has been attacked with a form of malware, while in actual truth they just want to find dubious ways of accessing your computer or make you pay for an unnecessary software, without you suspecting a thing.

What this set of individuals do, is to act on your natural fear of your computer being attacked by virus. They are fully aware that PC owners have been advised time and again to get a strong anti-virus that will protect their computer system. Even though they will appear genuine the first time they call you, all they want to do is to sift money from you

Working Principle Behind These Tech Support Scams 

For quite some years now, fraudsters have been selling dubious anti-malware software. To achieve their aim, they go as far as setting up fake websites, send disturbing messages that can make you act even if you don’t want to, and then offer security scans that are free. After telling you 101 things that are wrong with your computer, they will then offer you a solution to the problems. As a matter of fact, software they offer is either useless or free. In some other case, what they offer are viruses capable of extracting sensitive details from your computer.

The newest form of tech support scams nowadays is phone calls. They consult public directories to get your contact details, after which they will call and make a guess to the security software running on your system.

Should you take their calls, they will do all they can to win your confidence by hiding behind a well-established techie company, or either try to get you confused by telling you a lot of technical jargons. Once they have your trust, next is to give you some set of instructions to follow. As different as their techniques may be, what they all have in common is that they will try to strike fear into you, and then manipulate you.

After gaining your confidence, the likely things they will do are:

• Try to gain remote access to the control panel of your system in the pretense of making some changes


• Try to make you sign up for a computer maintenance program that is totally useless


• Request your credit card details so as to process your billings for some crazy services


• Deceive you and then make you install malicious software that is capable of extracting your password and username


• Send you to a particular website where you will be asked to key in your credit card details and other sensitive details

No matter the trick they may come with, their end goal is to sift money out of you

When you get a call from them

Should anyone call you and claim to be calling from a particular tech company, end the call immediately and call the company via their legal customer support line. If such a caller is trying to make you take immediate action by putting high pressure on you, ending the call is the best thing to do.

Please bear the following points in mind

• Never release the controls of your computer to any phony caller


• Caller ID isn’t enough to know how authentic a call is. Scammers are good at faking caller ID. A call that appears to be coming from a company within your locality might actually be coming from a distant country.


• Going on Google to find technical support or get the contact details of a company isn’t the right thing to do. Shady individuals also do place online ads so as to win your trust. They go as far as spending money so as to make their website be the first that will appear once you make an online search. When in need of the contact details of a company, look at the package of the product you bought or the receipt you were issued.


• No matter the situation, on no account should you divulge your credit card details to any person that asks for it over the phone


• Should you receive a call that mounts pressure on you into purchasing any computer security software, end that call immediately. If your computer develops some issues, it is best you contact the company you bought the security software from.


• On no account should you reveal you password to an unknown caller. Real companies will never ask you for that


• Put your contact details on National Do Not Call phone register. File a complaint in the event you receive sales call

Actions to take if you have responded to a scam call

Don’t lose your cool if you end up discovering that you have fallen for tech support scams or downloaded a malware. Instead:

• Uninstall the malware. Then go get an authentic anti-malware and scan your computer with it.


• If you have divulged your password, change them immediately. Change the password as well if you use it on another online account.


• If you have made payments via you credit card, contact your credit card company and request for cancellation and reversal of payment. Go through your account statement to know if deduction which you are not aware off were made.


• Should you suspect that your personal and financial details have been compromised, go to FTC’s website. There, you can reduce the chances of future damages and also fix anyone that might have been done.


• Go to FTC’s website at ftc.gov/complaint and make a case

Reporting a scam

Let’s say you paid for security software only to receive a call later telling you about a refund, never divulge sensitive details like your bank or credit card details.

This is how you know a scam refund: Someone calls you a couple of months after buying a software and offers you a refund if you didn’t like the software, or tells you the company is shutting down and giving refunds to their customers.

They will then request you bank details in the pretense of paying you a refund, while in actual fact they will end up sifting money from you.

Should you receive a suspicious call, immediately go to ftc.gov/complaint and file a complaint.

 

Tech Support Scams

Computer Issues?

Computer Doc can provide solutions, answers, and fixes for your most troubling computer issues.

Computer Issues?

Computer Issues?

Whether you are a residential customer with a small computer problem or a business with a full range of networked computers; Computer Doc computer repair service Indian Trail can help!

Computer Issues?

Remote Monitoring

Our 24x7x365 monitoring service that provides visibility into your network allowing us to immediately determine the root cause of any computer or network issue.

Remote Monitoring

Computer Repair

We focus on offering reliable and long lasting repairs, while preventing future computer problems.

Computer Repair